What is a ChatGPT visibility tracker?+
A ChatGPT visibility tracker re-runs the questions your buyers type and records what ChatGPT said: whether it named your brand, whether it linked to your site, and which competitors it recommended instead. It isn't a ranking position. A chat answer has no page two — only the handful of brands that made it into the reply and the ones that didn't. Tracking it means running the same prompts on a schedule and keeping the answers.
What is a ChatGPT visibility score?+
On this page the ChatGPT visibility score is the mention rate in ChatGPT: the share of your tracked prompts where the model named your brand, expressed from 0 to 100. It isn't a new formula. The five-part composite that also folds in citation rate, sentiment, share of voice and coverage across ChatGPT, Gemini, Claude, Perplexity, Grok and DeepSeek lives on /ai-visibility-tracker/ — that's the only place this site names those other engines.
What is the difference between a ChatGPT mention and a ChatGPT citation?+
A mention is ChatGPT naming your brand somewhere in its text, which is awareness. A citation is ChatGPT treating your website as a source and giving the reader a clickable link, which is referral traffic. TrueRanker counts them as two separate metrics on purpose: when your mentions climb and your citations don't, the model knows who you are but doesn't consider your site worth linking to — and that gap is a technical problem you can go and fix.
How do I track ChatGPT brand mentions?+
Add your brand name, its spelling variants and your domain to a project, then add the prompts buyers actually type. TrueRanker re-runs each prompt in ChatGPT every week and flags every time the model writes one of those names. A mention still counts when the capitalization is wrong or when the model points at your domain without saying the brand out loud.
Can I track competitors in ChatGPT?+
Yes. Add competitors per project — Starter 3, Pro 15, Agency unlimited — by brand name or domain, and TrueRanker computes ChatGPT share of voice for each of them, per prompt and over time. The useful view is the list of prompts where a rival is recommended and you aren't — that's a content brief written for you.
What is ChatGPT share of voice?+
ChatGPT share of voice is the percentage of the conversation you own against the competitors you track: of all the brand mentions across your ChatGPT prompts, how many were yours. TrueRanker plots it week over week, because a brand that owns the “best X for Y” question this month can lose it the next without any Google ranking moving.
How often is ChatGPT visibility data updated?+
Every prompt you track is re-run in ChatGPT once a week. A week is the cadence the data supports: model answers drift over days rather than hours, and a weekly series gives you a trend you can act on instead of noise you have to smooth. Your history starts the day you add each prompt and is kept for as long as the prompt exists.
Can I read exactly what ChatGPT said about my brand?+
Yes, and it's the part most tools skip. Click any tracked prompt to open the exact, full-text answer ChatGPT returned for that scan, with your brand and your competitors highlighted in different colors and the sentiment scored. Numbers tell you that you lost a recommendation; the text tells you which argument the model used to prefer someone else.
Which plans include ChatGPT tracking, and how many prompts do I get?+
ChatGPT tracking is included on every paid plan, from the $39 Starter up — there's no separate ChatGPT subscription and no upsell tier. What the plan decides is how many prompts you track: 50 on Starter, 100 on Pro and 200 on Agency. If you outgrow your allowance you can top up prompts from inside the app without changing plan.
How is this different from the free AI Visibility Checker?+
Two different jobs. The free AI Visibility Checker is a one-off audit of a single URL, with no history and no account. The ChatGPT Visibility Tracker on this page is the continuous one: your prompts, ChatGPT every week, with competitors, sentiment and the stored answers behind every number.
Can I track ChatGPT answers in different countries or cities?+
Yes. Every prompt carries its own location, down to city level, and the query is geo-anchored to it. That matters more in ChatGPT than in Google: the model routinely recommends local suppliers, regional pricing and country-specific alternatives, so a single global figure would average away the market you actually sell into.
Do I need a separate product to track ChatGPT?+
No. ChatGPT visibility is a feature of the same TrueRanker project that already holds your Google rankings, on every paid plan, starting at $39 a month. You don't open a second tool, pay a separate bill or reconcile two exports when a page slips in Google and the ChatGPT citations dry up two weeks later.
